Sharif Mohammad Eunus

Sharif Mohammad Eunus worked as a Hosting Support staff at WPMU DEV starting from June 2022. In this role, they were responsible for troubleshooting server-related issues, cleaning up malware, and monitoring site performance.

Prior to that, they worked as a Technical Support representative at WPMU DEV from April 2020 to June 2022. In this role, they assisted over 8K customers with technical queries related to WordPress, plugin conflict, security, performance, and server via live chat and forum. Sharif achieved a 97% satisfaction rate. Sharif also supported the team with product testing, bug replication, and reporting to Jira with feedback.

Before joining WPMU DEV, they worked as a Frontend Developer at IMDigital from January 2019 to May 2020. No further details about their responsibilities in this role were provided.

From 2015 to 2019, Sharif Mohammad Eunus attended Comilla Govt. College, where they pursued a degree in English Language and Literature, specializing in General Studies. In August 2018, they also obtained a certification in "JavaScript: Functions" from LinkedIn.