Katherine L. Pritchard

Katherine L. Pritchard's work experience includes various roles in marketing, writing, and customer service. Katherine L. started their career in 2008 as a Medical Assistant/Customer Service Representative at Park Nicollet Health Services, where they provided excellent customer service in a fast-paced call center environment. Katherine L. then worked as a Short Term Disability Specialist at ING through Kelly Services, where they demonstrated exceptional customer service skills and managed confidential client information. Katherine also served as a Fleet Manager/Customer Service Specialist at CEVA Logistics, supervising deliveries and providing customer service in an office/warehouse environment. Katherine L. worked as a Borrower Services Representative at Great Lakes Higher Education Corporation and Affiliates, resolving customer concerns and delivering excellent customer service. Additionally, Katherine has experience as a Marketing and Public Relations Intern at Bedlam Theatre, a Marketing Specialist at West Academic, and a Marketing Coordinator at Guardian In Home Health & Security LLC.

In 2015, Katherine began freelance work as a Marketing Content Writer on platforms such as Verblio.com, UpWork.com, and Freelancer.com. Katherine L. has over 13 years of content writing experience and a passion for education and learning. In 2016, Katherine joined WriterAccess as a Marketing Content Specialist, and they are currently working in that role.

Most recently, in 2021, Katherine became a Staff Writer at The Herald Journal. Katherine L. started in October and worked until February 2022.

Overall, Katherine L. Pritchard has a diverse background in marketing, writing, and customer service, with a focus on delivering exceptional service to internal and external customers.

Katherine L. Pritchard obtained a Bachelor's Degree in English with Concentrations in Professional, Technical, Business, and Scientific Writing from Robert Morris University, which they attended from 2011 to 2015. In 2015, they completed a Professional Career Development Program (WorkNet) at Union Gospel Mission Twin Cities. Additionally, they have obtained various certifications, including "Top 10 Social Media Management Tools" from LinkedIn in May 2017, "Create an Editorial Calendar" from LinkedIn in September 2016, "Google AdWords" from Udemy in September 2016, "Marketing Fundamentals" from Udemy in September 2016, "SEO Certified" from Udemy in August 2016, "Academic Writing," "Blogging," and "US English Language and Grammar" from Freelancer.com in May 2016, "TechSmith Camtasia 2020 Explorer" from TechSmith Corporation in September 2020, "Content Marketing Certification" from HubSpot Academy in June 2017, and "Inbound Marketing Certification" from HubSpot Academy in September 2016.