Since joining WSI in 2004, Rimma has been instrumental in the growth and development of the company through the various roles she has held which include Customer Service and Support Manager, Director of Franchise Operations, Director of Compliance and currently, Vice President of Global Operational Performance. Prior to WSI, Rimma held executive positions in five countries along with having started and operated three successful companies of her own. She oversees support, legal, regional and global events, billing and collections, and financial performance. She is an alumni of the Certified Franchise Executives program and is the corporate liaison for the International, the French and the Canadian Franchise Associations.
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