Viivi Lehtonen is an experienced design professional currently serving as Lead Designer at Wunderdog, specializing in service design and customer experience. Previous roles include Customer Experience Specialist at HSL Helsingin seudun liikenne, focusing on public service design, and various positions in service and concept design across organizations such as Roger Studio, Nordea, Kuudes, and Futurice. Viivi's extensive background also includes roles in content strategy at Dagmar and project management in broadcasting at Yle. Viivi holds a Master of Culture & Arts from LAB University of Applied Sciences and has further qualifications in customer experience and audiovisual communication.
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