Marcia Thompson-Preston

Marcia Thompson-Preston has a diverse work experience spanning over 25 years. Marcia began their career in 1994 as a Documentation Specialist/Tech Writer at MFS TransTech, Inc./Abel Telecom. In this role, they were responsible for assisting the Technical Writer in reviewing, editing, and assembling product manuals for the EZPass systems. Additionally, they handled the distribution and shipment of products to end users.

Marcia then joined Mitel in 1999 as a Senior Support Specialist, where they provided software and hardware support. Marcia'sresponsibilities in this role continued until 2016.

During the same year, Marcia started working at Ulticom as a Senior Support Specialist in the Helpdesk division. Marcia was responsible for providing software and hardware support and remained in this role until 2016.

In 2017, they joined Momentum Telecom as a Unified Communications Supervisor and has been in this position since then.

Overall, Marcia Thompson-Preston's work experience demonstrates their expertise in technical writing, support services, and management roles in the telecommunications industry.

Marcia Thompson-Preston attended Temple University from 1988 to 1992, where they obtained a Bachelor of Arts (BA) degree in Political Science and Government. Additionally, they have a certification in Oracle Use and Implementation - Customer Support from the NY Education Center, but the specific details regarding the institution, month, and year of obtaining the certification are unknown.