Joshua Walker

Joshua Walker has extensive experience in customer feedback and product analytics within the digital domain, currently serving as Sr. Director of Voice of Customer and Product Analytics at WWE since May 2016. Walker's responsibilities include capturing user feedback, consolidating it for analysis, and collaborating with various teams to enhance the user experience and ensure product alignment with business goals. Previously, Walker held a senior role at AOL for over 20 years, where significant contributions included rebuilding the Voice of the Customer program, managing feedback systems, and developing a comprehensive Beta program. Walker's diverse skill set spans software engineering, customer support, and program management, emphasizing a commitment to improving user engagement and product performance.