Jonathan Bijou has extensive experience in IT support and change management, currently serving as Responsable conduite du changement and Technicien Support Applicatif at Wynd since November 2018. Prior roles include N2 Technicien informatique at SFIL, IT Retail Support at LVMH, and Technicien de proximité at Groupe Caisse des Dépôts, where responsibilities involved incident resolution, equipment follow-up, and application deployment. Jonathan Bijou has a solid educational background, including an ITIL® 4 Foundation certification and training in social media animation. Skills encompass incident management, strategic evolution planning, and technical procedure documentation.
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