Karen Rumble-Needel

Chief Commercial Officer at Cass

Karen Rumble-Needel has a diverse work experience spanning over two decades. Karen currently holds the role of Chief Commercial Officer at Cass, where they are responsible for the commercial strategy and development of the organization. Karen'sactivities involve marketing, sales, product development, and customer service to drive business growth and market share.

Before joining Cass, Karen served as the SVP of Sales and Marketing at an AI company called AI, where they worked on developing an artificial intelligence chatbot named Tess that provides mental healthcare support through chat conversations.

Karen has also held leadership positions at UiPath, a global provider of Robotic Process Automation solutions, as well as Veritas Transformation Group, where they worked as the President and specialized in transforming the customer experience through front office functions.

Prior to that, Karen was the Global Vice President of Technology Sales at N3, where they played a key role in driving revenue growth and expansion.

Karen has additionally worked as the Senior Vice President of North American Sales at WNS Global Services and as the Vice President of Strategic Accounts at Sutherland Global Services, overseeing sales and business development of BPO solutions.

Karen's career also includes positions at Convergys and Capgemini, where they held senior-level roles and contributed to the growth and success of these global companies.

Throughout their career, Karen has demonstrated expertise in sales, marketing, customer service, and business development, with a focus on driving growth, implementing strategic plans, and transforming customer experiences.

Karen Rumble-Needel attended Le Moyne College, where they studied Political Science. The dates of their enrollment and whether they graduated or not are unknown.

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