Roberto Murillo

Roberto Murillo has extensive work experience in the field of Information Technology and customer support. Roberto currently works as an Information Technology Infrastructure Engineer at Xe.com since January 2022. Before that, they worked at epay, a Euronet Worldwide Company, where they held the positions of Network Admin from January 2020 to January 2022, and Senior IT Support from March 2017 to January 2020. Prior to that, Roberto worked as an English Teacher at Academia Europea from November 2014 to January 2017. Roberto also worked as a Technical Support Specialist at Enterprise Database Corporation from April 2011 to November 2014. Earlier in their career, Roberto worked at Benson Communications as a Trainer from June 2010 to April 2011, and as a Customer Support Agent from September 2009 to June 2010. Roberto also worked as a Technical Support Agent at Sykes from May 2008 to January 2009. In addition, Roberto briefly worked as a Teacher at Academia Europea in 2009. Their earliest work experience was as a Technical Support Agent at Dell from April 2006 to January 2008, where they provided assistance for PC/Laptop-related issues and was part of the Subject Matter Expert (SME) team for Windows VISTA.

Roberto Murillo attended Universidad 'Francisco Gavidia' from 2011 to 2013, where they pursued Tecnología/Técnico de telecomunicaciones as their field of study. During their time at the university, they did not obtain a degree. However, Roberto Murillo has additional certifications from Cisco, including CCNA, which they obtained in August 2021. Roberto also holds a certification in COMPTIA A+ from CompTIA, although the specific month and year of obtaining this certification are not provided.