Krishna Kumar

Krishna Kumar is an experienced IT professional with expertise in service management and business operations. Currently serving as an ITSM Manager specializing in ServiceNOW at Xerox, Krishna has held several key positions, including Manager of Business Operations and Governance and Information Technology Service Delivery Manager. Previous roles include Group Leader in Quality Assurance and Senior Software Engineer at PTC, as well as Assistant Manager in Design at Bharat Forge Ltd and CAD/CAM/CAE Professional at Jyoti Ltd. Krishna holds a degree in Forge Technology from NIFFT, where education has been pursued since 1992.