Pardeep P.

Pardeep P. is a highly experienced technical support professional, currently serving as a Principal Support Engineer at xMatters, inc since June 2017, where responsibilities include resolving technical issues, troubleshooting integrations, and managing escalations. Prior positions include roles at Best Buy Canada as an Application Support Analyst II and at Central 1 Credit Union as a Software Specialist, focusing on online banking platform support and Agile team participation. Earlier experience includes technical support at The Active Network, content signing at Nokia, web application development projects through BCIT, and quality assurance testing at Electronic Arts. Pardeep holds a Bachelor of Technology in Network Security & Administration and has pursued part-time studies in iOS Application Development.