Sanjay Nichani

Sanjay Nichani is a seasoned professional with extensive experience in customer success and technical management within the SaaS industry. As the Technical Onboarding Manager at XOPS since December 2023, Sanjay focuses on accelerating enterprise customer onboarding by personalizing processes and ensuring seamless integration with client needs. Previously, at Sentry, Sanjay achieved over 95% retention rates and boosted product adoption by 35% through an improved onboarding program. With a strong background in strategic accounts at data.ai and technical project management at Wrike, Sanjay has consistently delivered increased client retention and significant revenue growth. Sanjay holds a Bachelor's degree in Economics and International Business from UC San Diego.