Murali Krishna N is a Senior Manager at Xoxoday. Murali has over 15 years of experience in customer support and customer success management. Prior to joining Xoxoday, they were with Xora Software Systems for almost 2 years as a Sr. Professional - Customer Delight. Murali has also worked with Tata Teleservices Ltd as a Customer Support Exec.
Murali Krishna N is a customer-centric leader with skills in developing service standards for business excellence and ensuring that process achieves service quality norms for all valuable clients. Murali is an expert in leading all aspects of technical / service operations including streamlining systems, client servicing, trainings and MIS reports analysis. Murali has also steered efforts towards improved productivity, enhanced C-SAT, optimum resource utilization & cost savings.
Murali is a results-driven professional with competencies in leading & motivating team members and enabling knowledge sharing amongst them. Murali is people-friendly, collaborative, patient & approachable with strong interpersonal & convincing skills.
Murali Krishna N has a Bachelor's degree in Computer Science from Magadh University, Bodh Gaya.
They are on a team with Krishnadass J - Assistant Manager, Mayank Agarwala - Associate Product Manager. Murali Krishna N reports to Manish Yadav, Senior Manager.
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