Alicia Lyle is an experienced professional currently serving as the Director of Support Services at Xpedient Logistics since September 2020, where Alicia manages a team of 15 customer service representatives dedicated to delivering exceptional service to over 400 customers. Prior to this role, Alicia held various managerial positions at Norfolk Southern Corporation from June 2014 to September 2020, including Business Solutions Manager and Manager of Automotive Systems, gaining extensive experience in operations, support, and customer relations. Alicia began a career in operations as a Train Dispatcher, responsible for the movement of rail freight, which required strong organizational skills. Alicia holds a Bachelor's Degree in Political Science and Legal Studies from Virginia Tech, completed in 2014.
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