Evgeniya Kritchko

Customer Experience Leader - Business Engine at Xsolla

Evgeniya Kritchko has extensive work experience in the fields of user research, UX design, and mentoring startups.

Currently, they are working at Xsolla as a Lead User Researcher, where they focus on customer-centric research strategies and collaborations across teams to accelerate growth and reduce time to market. Evgeniya also educates product designers and managers on research methodologies and test moderation.

Prior to Xsolla, Evgeniya co-founded Cloud Research, an organization they were involved with from February 2021 to October 2022.

Evgeniya also worked at Avito as both a Lead UX Researcher and a Senior UX Researcher. In these roles, they collaborated with product managers, established research goals and methods, and analyzed target user segments to gain insights.

Evgeniya served as a Startup Mentor at Miii, where they shared frameworks and helped aggregate analytical data for unit economics.

Additionally, they worked as a UX Research Strategist at Buddy.ai and as a UX Research and Design Thinking Trainer at TeachMeSkills.

Earlier in their career, Evgeniya held the position of Senior UX Researcher at Wargaming, where they formulated customer demands, conducted target audience analysis, and managed participant recruiting processes.

Evgeniya also worked as a User Experience Designer at Montenegro Urbanismo, where they focused on designing real estate mobile applications and coordinating the workflow process.

Starting as a Software Engineer at Brush Masters, Evgeniya assisted with product management tasks, conducted statistical analysis, and implemented UI designs. Evgeniya handled database architecture, server configuration, and website building.

Lastly, Evgeniya served as a Database Architect at Webliteit from October 2013 to December 2014.

Evgeniya Kritchko began their education in 2012, attending the Belarusian State University of Informatics and Radioelectronics. Evgeniya pursued a Bachelor of Applied Science in Computer Science Software Engineering and completed their degree in 2017.

In 2014 to 2015, they also attended IT Academy and obtained a junior certification in Front-end development.

In 2016 to 2017, Evgeniya attended SKILLCRUSH, where they studied Visual Design.

In 2017, they enrolled in ITMINE and focused on UX/UI for a short period.

In 2020, Evgeniya attended Product Sense and studied Product Management.

In 2021, they pursued a course in "Psychology in Game Development" at devtodev.

Additionally, Evgeniya has obtained several certifications. In 2020, they completed certifications in "Agile Product Owner Role: Foundations" and "UX Foundations: Interaction Design" from LinkedIn. Evgeniya also completed a course in "Psychology in Game Development" at devtodev, although the specific details of the certification are not provided.

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