Abhinav Gautam

Abhinav Gautam has a diverse work experience spanning over 12 years. Abhinav'smost recent role was as a Customer Support Representative at Xybion Digital, starting in June 2022. Prior to that, they worked as a Customer Support Representative at OpenText from August 2021 to May 2022. Abhinav also served as a Technical Advisor at Transcom from October 2020 to April 2021 and as a Customer Service Representative at Teleperformance from July 2020 to October 2020.

Before entering the customer support field, Abhinav worked at Visionaire - an e4site Inc Company from April 2013 to January 2020, holding various positions including Operations Manager, Senior Resolution Expert, Resolution Expert, and Technical Sales Agent.

Additionally, Abhinav has experience in engineering roles. Abhinav worked as an Engineer at Global Trading Co from August 2012 to February 2013, where their responsibilities included managing operational tasks, customer relations, and business communication. Abhinav also served as a Test Engineer at Digihome Solutions Pvt. Ltd from February 2010 to November 2011, focusing on testing PCBs and providing installation demonstrations.

Abhinav's early work experience includes a Trainee role in the Quality Control Department at Deltron (a division of CDIL) from January 2009 to June 2009. During this time, they worked on projects aimed at reducing PPM in HELLA PCBs and creating a Buzzer Testing Jig for CARRIER.

Abhinav Gautam completed their Bachelor's Degree in Electronics and Communication from Sri Sukhmani Institute of Engg. & Technology in Derabassi, Punjab, from 2005 to 2009. Additionally, they obtained several certifications including Jira fundamentals from Atlassian in June 2022, Microsoft Certified: Azure Fundamentals from Microsoft in June 2021, Cybersecurity Fundamentals from IBM SkillsBuild in May 2021, and Working in a Digital World: Professional Skills from IBM Skills Network in May 2021.