Joel Dancel

Joel Dancel currently serves as the Customer Experience Analytics Manager at Yaamava' Resort & Casino since October 2021, where responsibilities include coordinating projects to gather data that enhances understanding of the guest journey and optimizing service processes through data-driven insights. Prior to this role, Dancel held various management positions at San Manuel Casino from August 2005 to November 2021, including Casino Manager on Duty and Slot Floor Supervisor, overseeing teams of 30 to 50 staff members on the slot floor.