Carly S.

Carly S. is a seasoned professional in customer care and service management, currently serving as Vice President and Head of Global Customer Care at Yahoo since September 2021. Prior to this role, Carly held multiple senior positions at Verizon Media from March 2015 to September 2021, including Senior Director of Subscriptions & Member Services. Earlier experience includes roles as Senior Quality Assurance Manager at FrontPoint Security and Director of Quality & Training at LWS Media in the Philippines, where Carly managed quality and training departments for BPO centers. Carly began a career in political operations as an Event Coordinator for Romney for President, Inc., and served as Deputy Director of Operations for Douglas for Governor. Carly S. earned a Bachelor of Arts in English from the University of Vermont.