Guy Cohen

Guy Cohen has a diverse work experience spanning over a decade. Guy currently works as a Strategic Customer Relations & Global Products Manager at Dun & Bradstreet since November 2020. Prior to that, they were the Head of Sales and Customer Service for Business at yes from May 2018 onwards.

Going further back, from January 2014 to December 2017, they held the position of Head of Strategic Client Service Department at Partner Israel. In this role, they managed a team of 5 managers and 120 staff members, and was responsible for mentoring, recruiting, training, and leading them towards optimizing service. Additionally, they handled personal relationships with over 2000 strategic clients, improving service quality, and customizing solutions for their needs.

Before that, from January 2011 to January 2014, Guy was the TOP Team Manager at Partner Israel, managing a staff of 25 members and a portfolio of approximately 400 clients. Guy focused on service improvement, resources utilization, and achieving customer satisfaction goals.

Prior to that, from January 2008 to January 2011, they worked as a Clients Account Manager at Partner Israel, specifically handling the commercial aspects of clients' interface. This involved close interaction with senior managers, drafting contracts, ensuring their implementation, and increasing revenues and profitability.

Overall, Guy has demonstrated expertise in customer relations, sales, team management, and strategic planning.

Guy Cohen completed their Bachelor of Laws (LLB) degree at Sha'arei Mishpat College from 2001 to 2005.