Niya Ivanova

Niya Ivanova is currently serving as a Digital Customer Experience Specialist at Yettel.Bulgaria, where responsibilities include managing the deployment of digital channels and enhancing the mobile app's development in areas such as concepts, content, UI/UX, and functionality. Prior to this role, Niya held positions as a Product Trainer and Microsoft Dynamics Technical Support Engineer Tier 2 at Tek Experts. Additionally, experience as a Help Desk Analyst was gained at C3i Solutions. Niya's educational background includes a degree in Business Administration and Management from New Bulgarian University, along with studies in Fashion at the same institution, and completion of coursework at SoftUni Creative.