Mang-Hei Ling

AVP - Strategic Project Management Office at YF Life

Mang-Hei Ling is an experienced professional with a background in strategic project management and operational excellence. They have held various roles in different companies throughout their career.

In 2023, Ling joined YF Life Insurance International Limited as the AVP of the Strategic Project Management Office.

Prior to that, Ling worked at FWD Insurance from 2020 to 2023. They held several roles including Director of Digital Platforms, Director of Operation Risk, and Director of Operation Excellence. In these roles, Ling was responsible for various tasks such as developing proposals for virtual onboarding and regulatory enhancements, supporting data management for operational insights, driving quality assurance, and leading business continuity planning.

From 2011 to 2020, Ling worked at MetLife where they served as the Head of Operational Excellence and Planning and Head of Program Management Office. During their time at MetLife, Ling successfully delivered strategic programs and led large-scale integrations and data migrations.

Before MetLife, Ling held a role as Project Manager of Strategic Change at Standard Life from 2008 to 2011. Prior to that, they were a Contract Marketing Manager at AXA in 2007.

Ling's career began at HSBC in 2004 as a Manager of Sales Distribution and later moved on to Citi where they served as an Assistant Vice President of Marketing from 2002 to 2003.

Ling also worked as a Financial Services Consultant at PricewaterhouseCoopers from 2000 to 2001.

Overall, Ling's work experience demonstrates their expertise in project management, operational excellence, and strategic planning across multiple industries.

From 2009 to 2014, Mang-Hei Ling attended the University of London, where they pursued a Bachelor of Laws (LLB) degree. No specific field of study was mentioned.

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