Visher Maharaj currently serves as the Head of AFC Operations at Yoco since March 2021, with prior experience at Investec from 2013 to June 2020, where roles included Head of UK Complaints and Head of SA Complaints. Key responsibilities at Investec involved ensuring accurate complaint reporting, building robust KPI metrics, and managing recruitment for complaint specialists. Earlier career experiences include leadership positions at The Origins Center and Discovery Limited, focusing on customer service operations and client relationship management. Visher holds a Bcomm in Accounting and Taxation from the University of KwaZulu-Natal and has obtained certifications in FAIS and Six Sigma.
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