Heather J. is a seasoned professional with diverse experience in customer success management and instructional roles. Currently serving as a Yoga Instructor at Yoga Box since November 2023, Heather also works as a Customer Success Manager at Get The Referral, specializing in HubSpot, where responsibilities include managing customer pipelines to optimize lead conversion and retention. Previous roles encompass account management at CNECT, technical support and onboarding at Jungo, and sales and marketing positions across various organizations, including Integrated Practice Solutions, Orangetheory Fitness, and California Professional Firefighters. Heather holds a Bachelor of Arts in Communication from the University of California, Davis, and an Associate’s Degree in Communications from Orange Coast College.
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