Marco Babilônia

Marco Babilônia has a diverse work experience starting in 2014 as a Gerente assistente administrativo at Inpassion. From 2016 to 2018, they worked as a Representante cultural at Walt Disney World, where they applied theories and managed queues, reservations, and restaurants. In 2017, they joined Nubank as a Customer Experience Analyst (Xmart) before being promoted to Senior CX Analyst II (Xpert) in 2018. Their responsibilities at Nubank included handling customer service, mentoring and managing internal and external projects, managing employees' schedules and task distribution, and creating and implementing training programs. In 2020, they became a Support Level 2 at Acordo Certo before transitioning to their current role as a Support Specialist at YOOBIC in 2022.

Marco Babilônia attended Centro Universitário FAM from 2019 to 2021, where they studied Administration de Empresas (Business Administration). No degree was mentioned in the provided information. Marco also mentioned attending Ibmec, although no specific dates were provided for this educational experience.