Yann Marçal de Oliveira

Yann Marçal de Oliveira is an experienced Implementation Analyst with a background in customer success and IT instruction. Currently at Granter, responsibilities include proactive customer engagement, process validation, and support during proof of concept stages. Previous positions include roles at SmartHint and DB1 Group, focusing on tool implementation, customer training, and system configuration. Yann also has experience as an IT teacher at AlfaBits, aiding student development and preparing individuals for the job market. With a Bachelor's degree in Business Administration from UNOPAR, Yann combines technical expertise with strong communication and organizational skills.