Kelly Vanneman Smith is an accomplished professional with extensive experience in customer success and management across various industries. Currently serving as a Customer Success Manager at Yotpo since February 2022, Kelly has demonstrated expertise in client engagement and retention, having previously excelled in similar roles at companies such as Field Day, Covered 6 Academy, and Rethink CRM. Notable achievements include spearheading the largest pilot program in Field Day’s history and consistently exceeding client expectations while driving revenue growth. Prior experience as a Barre Instructor at MOD Fitness highlights a solid background in sales and client support within the wellness sector. Kelly holds a Bachelor of Science in Human Development and Family Studies from the University of Arizona.
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