Nicola O'Toole

Nicola O'Toole is an experienced Information Technology professional with a career spanning over two decades. Currently serving as the Information Technology Service Delivery Manager at Your Housing Group since April 2013, Nicola has also held various roles within the organization, including ICT Service Transition Manager, ICT Business Partner, and ICT Service Desk Manager. Prior experience includes positions at Harvest Housing Group from August 2007 to March 2013 as an ICT 2nd Line Support Officer and ICT Helpdesk Officer, as well as significant roles at Tameside Hospital NHS Trust from April 2003 to July 2007 as ICT Helpdesk Manager and ICT Technician, along with an earlier position as an ICT Trainee Technician at Tameside Hospital NHS Foundation Trust. Educational qualifications include a GNVQ in ICT from Ashton Sixth Form College and eight GCSEs from Copley High School.