CB

Carolina Burger

Customer Lead Customer Service at Your Surprise

Carolina Burger serves as Customer Lead Germany at YourSurprise since September 2021, focusing on process improvements and team management for the German-speaking Customer Service team. Previously, Carolina held the position of Marketing and Sales Employee at MULCOL Fire Protection, where responsibilities included information dissemination and sales-related tasks. Prior experience also includes roles in business development at Testalize.me, internship at the Consulate-General of the Netherlands in Düsseldorf researching German procurement law, and involvement in various educational institutions and voluntary positions. Carolina holds a Master's degree in Netherlands-Germany Studies from Radboud University and has completed significant academic study in communication sciences and international relations.

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