Elizabeth Liberman has extensive experience in customer success and operations management, currently serving as a Senior Principal Customer Success Manager at YourCause from Blackbaud since January 2015. In this role, Elizabeth acts as the primary contact for clients, focusing on enhancing Corporate Social Responsibility and Volunteering programs, managing escalated issues, and maintaining strong client relationships. Previously, Elizabeth held various positions at CONEXIS, a division of WageWorks, Inc., including Lead Exchange Manager and Business Analyst, where responsibilities encompassed overseeing operations for a significant contract, mentoring team members, and facilitating large client implementations. Elizabeth's background demonstrates a strong commitment to client satisfaction and operational excellence across multiple sectors.
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