Pedro de Almeida is an experienced Front Office Manager at Motel One Group since May 2018, where responsibilities include delivering exceptional customer service, conducting training sessions, and implementing quality management systems. Previously, Pedro held positions as Front Office Supervisor and Front Office Agent, focusing on team motivation, customer satisfaction, and operational efficiency. With a solid background in hotel administration, including an Ausbildung in Hotelfachmann, Pedro has also volunteered as an Intercultural Program Ambassador with Youth For Understanding, supporting exchange students in Brazil and Germany. Additional experience includes working as a receptionist at Hotel Barramares and an internship that involved various hotel operations.
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