Decymber W.

Decymber W. has work experience in various roles and companies. In 2016, Decymber worked as a Crew Member at Dunkin Donuts Baskin Robbins. From 2017 to 2021, Decymber held roles at Starbucks, starting as a Partner and later becoming a Shift Supervisor. In 2021, Decymber worked as a Software Developer at YPrime for a brief period from June to August. Currently, Decymber is employed at YPrime, where they have held two roles. They started as a Customer Care Agent I in November 2021 and later transitioned to the role of Customer Care Agent II in March 2023. In their role, Decymber maintained customer satisfaction, processed a high volume of tickets, assisted with account updates, coordinated with multiple teams, and troubleshooted YPrime hardware and software. Decymber significantly increased customer satisfaction by 29%.

Decymber W. attended Wake Technical Community College from 2018 to 2021, where they earned an Associate of Science (AS) degree in Computer Science. Following that, from 2023 to 2025, Decymber W. pursued a Bachelor of Science (BS) degree in Information Technology and CyberSecurity at Campbell University.