Joy Yuen

Joy Yuen is a Senior Product Analyst at ZALORA Group, specializing in growth, analytics, and experimentation since October 2020. In this role, Joy monitors key growth and retention metrics while advocating for data accessibility across teams. Previous positions at ZALORA included Associate Manager of Business Operations, where Joy co-founded a sub-team focused on customer journeys, and Senior Analyst of Business Excellence, responsible for developing a workstream for solving complex business challenges. Joy's experience extends to roles at Bondfire Malaysia as a Core Committee Member, and internships at firms such as Konrad Group and Accenture, focusing on strategy, technology, and change management. Joy holds a dual Bachelor of Arts in Political Science from Columbia University and Barnard College and has a background in various business, marketing, and analytics functions.