Cathy Ferrell

Cathy Ferrell has a robust professional background spanning various leadership roles in product operations, strategy, and project management. Currently serving as Integrated Product and Operations Lead at Zapier, Cathy has excelled in driving AI strategy and enhancing operational efficiency. Previous positions include Senior Product Operations Manager at Assent, where Cathy focused on cross-functional alignment and product analytics, and PMO and Delivery Operations Strategy at Reason One, where Cathy optimized financial reporting and project management processes. Additional experience encompasses quality operations management at VersaFile, co-founding a travel app at Yarn, and significant roles at Scotiabank and the Toronto Police Service in fraud prevention and counter-terrorism operations, respectively. Educational qualifications include a Bachelor's in Finance from Western University and additional studies in management accounting, digital geography, and terrorism studies.