Mercedes Perez

Mercedes Perez has over a decade of experience in technical support and IT services. Since April 2015, Mercedes has worked at ZapLabs as a Tier 2 Support and Helpdesk Technician. Prior to this role, Mercedes served as IT Support at Bank of the West from June 2013 to April 2015 and gained foundational experience as a Technical Support Representative at Wells Fargo from 2010 to 2013.