Nick Chang

Nick Chang currently serves as Vice President of Customer Experience at ZEDEDA, responsible for overseeing customer relationships and strategies to enhance customer lifetime value. Nick’s previous roles include Vice President of Global Customer Success at Aryaka, where management of a $110M ARR business was key, and Global Head of Network Security Customer Success at Palo Alto Networks, focusing on customer success strategies. Nick has extensive experience in customer success and professional services, having held leadership positions at companies such as Hewlett Packard Enterprise, BlueData, Hitachi, NetApp, and Sun Microsystems. Educational credentials include a Master’s degree in Computer Engineering and executive certifications in leadership and board governance.