Joonas Vuolukka

Joonas Vuolukka is an experienced professional currently serving as the Customer Success Lead at Zeffi, overseeing the Customer Success team since December 2023. Previously, Joonas held various roles at Zeffi, including Customer Success Developer and Sales Manager, where responsibilities ranged from customer support to cold calling and pilot testing new services. Joonas has also worked at Dressmann AS as a Sales Assistant, providing retail customer service, and at Ikune Ltd. as a Design Trainee, contributing to UI design and user research. Academic accomplishments include a Master of Science and a Bachelor's degree in Computer Science from the University of Oulu, complemented by a foundational experience as a Frontend Developer and a Trainee at ABB.