Douglas Canterbury

Douglas Canterbury is a seasoned professional with extensive experience in learning services and customer support within various industries. Since October 2007, Douglas has served as the Senior Director of CCS Learning Services at Zelis, a healthcare technology company specializing in integrated cost management and payment solutions. Prior to this role, Douglas held leadership positions at Universal Orlando as the Director of Learning & Performance, GoCo-op, Inc. as the Director of Customer Support Services, Starwood Hotels & Resorts Worldwide as the Manager of Training & Development, and the Educational Institute of AH&LA as a Training Consultant/Sr. Sales Manager. Douglas began a career in training and development at Walt Disney Attractions, Inc., advancing from Manager of Training & Development. Douglas holds a Bachelor’s degree in Business Administration with a focus on Management and Marketing from Baldwin Wallace University, earned in 1990.