Shama Stepp

Shama Stepp (de los Santos) is a seasoned professional with extensive experience in customer success and corporate services. Currently serving as Customer Success Manager & SME, Senior Corporate Specialist, and Customer Success Representative at ZenBusiness since March 2018, Shama has a strong background in corporate filings and UCC searches, having previously worked as a UCC/Corporate Specialist at Registered Agent Solutions, Inc. from March 2014 to March 2018. Earlier experience includes a role as Paralegal Assistant at the Lawfirm of Susan Taylor and as Office Manager at RPM Dining, where Shama developed skills in team supervision, financial management, and customer service. Shama holds a Bachelor of Applied Science in Sociology from Texas State University and is pursuing a Paralegal Certificate from Austin Community College.