Mireia Rafols

Mireia Rafols currently serves as the Enterprise Sales Director for Latin America at Zendesk, a position held since August 2022. Prior to this role, Mireia held various senior sales leadership positions, including Enterprise Sales Director for Financial Services, Telco & Media at Microsoft from February 2020 to August 2022, and Regional Vice President of Enterprise Sales at Salesforce from August 2014 to February 2020. Earlier in the career, Mireia was the ITO Sales Director at SAP and Senior Account Executive at both Salesforce.Com Latam and Oracle. Mireia's professional experience began at Sybase de Mexico. Educational qualifications include studies at Universitat de Barcelona and a degree in Excelent Leader from IPADE Business School.