Braian Lugo is an accomplished Sr Product Manager with extensive experience in driving operational efficiency and enhancing user experiences across various organizations. Currently at Zenjob, Braian leads the development of automation services, achieving significant advancements such as a 70% automation rate in document verification and a 40% reduction in late shift cancellations. Previous roles include leading product initiatives at Naranja X, where Braian managed a team of Product Managers to enhance customer service tools and compliance systems, and developing bundled trip products at Despegar. With a solid foundation in logistics from Mercado Libre, including optimizing delivery processes, Braian holds a Bachelor's degree in Marketing and a Cambridge Certificate of Proficiency in English, complemented by ongoing education in Product Leadership at Reforge.
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