Brian Kershon

Brian Kershon has a diverse work experience spanning various industries. Brian started their career as the Founder/Owner of Pet Valets, a pet care services company, where they provided professional and reliable pet care services for several years. Brian then worked as a Community Manager at MerchantCircle, the largest social network for local business owners.

Following that, Brian joined Insider Pages as a Customer Support Manager, where they helped people find the best local businesses through recommendations. Brian then served as a Customer Support Manager at Xtranormal, an award-winning video platform, and helped engage users and brands through 3D animated videos.

Brian's career took a turn when they joined Uber as the Community Operations Manager and Incident Response Team Program Leader. At Uber, they played a crucial role in evolving the company's services and making cities more accessible through seamless rider-driver connections.

After their tenure at Uber, Brian worked as the Director of Global Support at Sparkcentral, where they aimed to forge the future of customer experience by building innovative software applications for efficient engagement. Brian then joined Gate Labs as the Director of Customer Support, working on their mission to strengthen communities and establish trust and security in neighborhoods.

Brian's expertise in customer operations led him to Good2Go, Inc., where they served as the Head of Customer Operations. In this role, they utilized technology to transform the way people interacted with buildings and spaces.

Currently, Brian is the Business Operations Manager and Head of Operational Excellence at Zenni Optical, an eyewear retailer. Brian also holds the position of Director of Global Customer Service at the same company. Brian is involved in revolutionizing the way people buy glasses by providing high-quality, affordable eyewear options.

Throughout their career, Brian Kershon has demonstrated a strong passion for customer service, operational excellence, and utilizing technology to enhance user experiences.

Brian Kershon has a Bachelor of Arts degree in Rhetoric & Communication from the University of California, Davis. No information is provided about the start or end year of their education at this institution.