Angela Coleman is an experienced professional currently serving as Credit Manager at Zep Inc. since December 2005, where responsibilities include managing the accounts receivable portfolio, improving cash flow processes, and monitoring overdue accounts in the US and Canada. Angela also specializes in internal audits, staff performance management, and the implementation of Salesforce. Previous roles at Zep Inc. include Customer Service Supervisor and Customer Service & Credit Supervisor, where skills in performance evaluation, training, and process improvement were honed using Six Sigma methodologies. Angela began a career in customer service at AT&T from April 2000 to June 2005 and holds an Associate's Degree in Health Services from Everest University-South Orlando, as well as educational credentials from Georgia State University and South Cobb High.
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