Natalia Shore

Natalia Shore is a seasoned professional with extensive experience in client experience and business growth across various industries. Currently serving as Chief Experience Officer and Head of CX at Zib Digital Australia since June 2023, Natalia previously held the position of Client Services Director and Head of Growth at HBK Agency, focusing on driving strategic direction and managing senior stakeholder relationships. With a solid background at BWM Dentsu as Head of Client Experience and Business Director, as well as roles at TBWA Australia, AMV BBDO, and other agencies, Natalia has successfully led campaigns for notable clients such as ANZ, L'Oreal Paris, and Citipower. Natalia holds a Bachelor of Business with a double major in Marketing and Advertising from Queensland University of Technology and an Advanced Diploma of Business in Marketing from Martin College.