Chihyu Wang

Chihyu Wang currently serves as the IT Support Lead for US and EU at Zimmermann, where responsibilities include conducting IT cleanups, managing support tickets for retail stores, and overseeing US IT roadmap projects. Prior experience includes a role as Information Technology Help Desk Analyst at Sprinklr, focusing on asset life cycle policy implementation, and as a System Engineer at Alibaba Group, where core IT device management was directed. Earlier engagements with Apple involved achieving high repair metrics and leading the Genius Bar, providing technical support. Additionally, Chihyu Wang held the position of Marketing Director at ALPFA, Inc, crafting multimedia campaigns. Educational qualifications include a Bachelor of Arts in Economics and a Bachelor's degree in Chinese Language and Literature from Queens College.