Jamieson Clay possesses extensive experience in customer experience and operations, currently serving as the Director of Customer Experience at Zing Health since May 2022. Previously, Jamieson held the position of Director of Customer Experience & Operations at Evolent Health, focusing on member and provider relations for County Care Medicaid, with additional expertise in ACA and Medicare. Prior roles include Area Customer Experience Director at Waste Management, where strategic initiatives were implemented to enhance environmental impacts, and Director of Customer Service and Operations at Access Media 3, responsible for launching a successful call center. Jamieson's career includes significant positions at the University of Chicago Medical Center, Comcast, AT&T, and Techno Inc., alongside military service as an E-5 Sergeant in the Army National Guard. Jamieson holds a Bachelor of Science in Business Administration and Management from the University of Southampton Business School.
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