Robert Cichy is an accomplished Applications Engineer III at Ziply Fiber since June 2020, specializing in customer premises equipment management, including overseeing various vendor equipment. Key achievements include launching a managed Ruckus Wi-Fi program, performing upgrades on approximately 500,000 devices, and providing tier 3 support. Prior experience includes roles as a Network Engineer at Teknologize and as a Systems Engineer at Insight Global, as well as a Senior Network Engineer for both ARRIS and Frontier Communications, focusing on wireless network design and support. Cichy began a career in IT as a System/Network Administrator at Chateau Retirement Homes and initially worked as a Customer Support Specialist II at Office Depot. Educational credentials include a Bachelor's Degree in Computer Science from Colorado Tech University and a Certificate in Digital Forensics from Edmonds College.
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