Tracyne Heldman

Tracyne Heldman is a seasoned QA Engineer with extensive experience in software quality assurance, particularly in telecommunications solutions. Currently at Zix Corporation since 2016, Tracyne previously held various roles at Avaya from 2005 to 2016, including Solution Verification Engineer and Software QA Lead, where responsibilities encompassed managing Agile user stories, leading QA teams for multiple product releases, and collaborating with product management on requirement analysis. Early career positions at Nortel Networks involved software design and lab operations, contributing to a comprehensive foundation in quality assurance practices. Tracyne holds a Bachelor of Science in Mathematics and Computer Science from The University of Texas at Arlington.