Steven Crawford possesses extensive experience in technical support and customer service, primarily at Zonar Systems since June 2015, where roles have included Field Support II and Customer Experience Manager. In these positions, Steven has excelled in providing high-level client support, developing training agendas, and managing customer escalations to foster brand loyalty. Previous roles at Startek and Pomeroy involved leading help desk operations, training staff, and troubleshooting a wide range of technical issues. Steven's education includes studies at Full Sail University and Colerain Career Technical Center.
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