Kristen Laing

Kristen Laing has a diverse work experience spanning multiple customer success and sales roles. Kristen currently holds the position of Director of Customer Success at Zonda, where they have been since December 2023. Prior to that, they served as a Senior Customer Success Manager on the East Coast from April 2021 to November 2023, and as a Regional Customer Success Manager in the Southeast from August 2018 to April 2021. Before joining Zonda, Kristen worked at Nielsen as an Outside Sales Representative from February 2016 to July 2017. In this role, they achieved 131% of revenue growth targets and ensured high rates of customer satisfaction. Kristen also has experience as a Marketing Manager at Lucky-Oh Horchata from June 2013 to January 2016, where they built the company's initial marketing strategy and executed various marketing campaigns. Kristen started their career as an Account Manager at North American Breweries, Inc., where they achieved 114% of goal through prospecting and successfully executed promotional events.

Kristen Laing has a Bachelor of Business Administration (BBA) degree in Marketing from the University of Wisconsin-Milwaukee. Kristen completed their education at this institution in 2008.