Christopher Carew

Christopher Carew has a diverse work experience spanning from 2007 to 2023. Starting with their most recent role at Zoodlabs SL, they served as a Front Office Engineer, responsible for monitoring and troubleshooting networks and systems, as well as managing network issues through a trouble ticketing tool.

Prior to that, Carew worked as a Senior IT Officer at Dangote Industries Limited, where they ensured end users could carry out organizational tasks by resolving help requests and performing hands-on fixes at the desktop level.

In their previous role at Afcom SL, Carew held multiple positions including Customer Support Technician, Technical Support/Help Desk, and Customer Service Representative. Throughout these roles, they provided timely responses to customer requests, handled customer complaints, and monitored network connections.

Before that, Carew worked as an Airtel Money Brand Ambassador at Airtel Sierra Leone Ltd, where they registered and activated customer accounts and educated customers about the company's services.

Carew also held positions as a Sales and Marketing Representative at GIOP ICT & Telecoms Solutions and a Sales Officer at RADWIN ICT Solutions. In these roles, they listened to customer requirements, maintained relationships with existing customers, and responded to inquiries.

Their earlier experience includes working as an Enumerator for the Centre for Economic Research and Capacity Building, where they conducted tax payer perception surveys, and as an Enumerator/Data Analyst for Concern Worldwide, where they collected and analyzed maternal health care data.

Lastly, Carew served as a Registrar for the National Electoral Commission in Moyamba District, overseeing the registration process and supervising registration staff.

Overall, Carew has gained extensive experience in technical support, customer service, sales, data analysis, and project coordination throughout their career.

Christopher Carew has a diverse education history. Christopher obtained a Master of Business Administration (MBA) with a specialization in Information Technology Management from DPU - Institute of Distance learning, which they attended from 2022 to 2024. Prior to that, they pursued a Bachelor of Science (Hons) degree in Business and Information Technology from Njala University from 2012 to 2017. Before their bachelor's degree, they completed a Higher Diploma in Computer Science and Information Technology at the same institution from 2010 to 2012. Additionally, Christopher earned an Ordinary Diploma in Data Processing and Information Technology from Njala University from 2008 to 2010.

In terms of certifications, Christopher has obtained various qualifications. Christopher completed a course titled "What is IoT" at Great Learning in May 2022. Christopher also acquired certifications in Network Security from Great Learning in April 2022 and Windows Server Management and Security from the University of Colorado in November 2020. Prior to that, they completed a course called "IT Security: Defense against the digital dark arts" on Coursera in October 2020 and a course named "System Administration and IT Infrastructure Services" on Coursera in August 2020.